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FAQ

If you have any questions regarding our website or products, please take a few minutes to review the below questions and answers. If your question is still not answered, Please contact us.

  • Currency at Bagaholics is in USD and for currency conversion rates customers may check www.xe.com
  • at Bagaholicsour customers will receive the exact bag as seen in our photos.
  • Bagaholicsships worldwide? Yes we ship worldwide. Shipping is $40 flat rate per package and delivery is usually 5 business days with tracking number and signature confirmation. Shipping to some other countries is $60
  • How soon will I get the products I ordered? All orders are shipped within 2-3 days and delivered within 5 business days of the shipping date. Each customer will be contacted with tracking information and instructions on how to track the package as soon as the order is shipped.
    Due to high volume order requests and if a product is currently sold out shipping may take between 5-7 days
    .
  • What isthe shipping and handling fee of the products I ordered? Shipping and Handling is a flat rate of $40 worldwide. We also give free shipping on every additional item you purchase from us (going out in the same package).
  • May I pay extra for rush delivery? We ship all packages with UPS, EMS, Fedex and USPSexpress. Delivery is 3-5 business days and products cannot be delivered any faster.So you cannot pay any extra for rush delivery as we send our packages with the fastest worldwide methods available.
  • Will I receive the exact bag in your photos? Yes buyers will receive the exact bag as photographed. All our bags come with Tags, Authenticity cards, serial numbers, and dust bag .
  • Do you offer Wholesale? No
  • Do you ship worldwide? Yes to most countries.
  • What is your Guarantee? We guarantee 100% satisfaction. We guarantee our products for up to one year. If anything happens within 6 months of use we will fix it. If anything happens after 6 months and within 1 year of purchase we will also fix it for a small fee. If you are in any way unsatisfied you can return for a refund as long as you abide by our return policy. If your item is lost we will reship once .Please see below for more info on our Guarantee.

If you still have any questions please contact Bagaholics.




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